Privacy Policy
This Privacy Policy explains what information Balaji Bath Square collects through https://balajibathsquare.in/, why we collect it, and how it is used. We collect only what is needed to respond to your product enquiry and to serve you as a JAQUAR, Artize, Essco, CARYSIL and GLEN dealer in Jaipur.
1. Information We Collect
When you fill in the “Contact Us Now” enquiry form on the Website, we collect:
- Your first and last name
- Email address and phone number
- The product type you are enquiring about (faucets, toilets, sinks, bathtubs, etc.) and quantity required
- Delivery address, if provided (address lines, city, state, postal code, country)
- Your preferred contact method (email, phone call or WhatsApp) and any additional notes you type in
If you message us directly on our WhatsApp number (+91 86199 83677), we will also see your WhatsApp profile name and number, and the content of your messages. If you call us, our staff may note down your requirement for follow-up. We do not collect any payment card or online banking details through the Website, since no online payment is taken here.
2. How We Use Your Information
- To respond to your enquiry with product details, availability and a quotation
- To arrange delivery or installation once an order is confirmed
- To contact you about your enquiry through your preferred method (call, email or WhatsApp)
- To maintain basic sales records for warranty and after-sales support
3. Sharing of Information
We do not sell or rent your personal information. Your details may be shared only where necessary — for example, with a delivery/logistics partner to fulfil an order, or with the concerned manufacturer (JAQUAR, Artize, Essco, CARYSIL, GLEN) if required to process a warranty claim. Messages sent via WhatsApp are additionally subject to WhatsApp’s own privacy policy, and form submissions may pass through our website hosting and form-processing providers solely to deliver the enquiry to us.
4. Cookies
The Website may use basic cookies or similar technologies (for example, through embedded Google Maps or standard website analytics) to help the site function correctly and to understand overall visitor traffic. These do not collect payment information and are not used to build advertising profiles on individual visitors.
5. Data Retention
We retain enquiry and order-related information for as long as reasonably needed to complete your purchase, provide after-sales/warranty support, and comply with applicable tax and business record-keeping requirements.
6. Data Security
We take reasonable steps to keep the information you share with us secure, including restricting access to enquiry details to our sales staff who need it to assist you. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may ask us to share what information we hold about you, correct inaccurate details, or delete your enquiry/contact information from our records, by writing to bathsquare@outlook.com or calling +91 86199 83677. We will act on such requests except where we are required to retain certain records by law (for example, invoices for tax purposes).
8. Children’s Privacy
The Website and our showroom services are intended for adults making purchasing decisions for their home, farmhouse or commercial project. We do not knowingly collect information from children.
9. Changes to this Policy
We may revise this Privacy Policy as our Website or business practices change. The “Last updated” date above will reflect the latest version.
10. Contact Us
For privacy-related questions or requests, contact us at bathsquare@outlook.com, +91 86199 83677, or visit our showroom at Paramhans Marg, Mansarovar Sector 7, Agarwal Farm, Barh Devariya, Mansarovar, Jaipur, Rajasthan 302020.